She has 16 year’s experience in tourism development in South Africa, Africa and Asia. 

A qualified Town and Regional Planner, Heidi specialises in responsible tourism and tourism destination development.  She has been involved in the Responsible Tourism movement in South Africa from the outset, contributing to the 2002 National Responsible Tourism Guidelines, DEAT’s Responsible Tourism Manual and Handbook and Responsible Tourism Planning Framework and Guidelines for Gauteng.  She has presented various national and provincial Responsible Tourism training programmes. She is a founding member and executive director of the International Centre for Responsible Tourism – South Africa, part of an international network of organisations. Heidi represented South Africa at the 2^nd Responsible Tourism in Destination held in Kerala in May 2008.